POSITION DESCRIPTION  

JOB TITLE:                                      D & A Recovery Case Manager

JOB CLASSIFICATION:               Non-Exempt               Full-Time

ORGANIZATIONAL UNIT:          Catholic Social Services, Mercy Hospice-Recovery House

                                                            Housing & Homeless Services Division

REPORTS TO:                                 Social Work Supervisor

DIRECT REPORTS:                       NONE

MAJOR RESPONSIBILITIES:

Provide intensive case management services to assigned residents at Mercy Hospice-Recovery House. Protects clients’ rights to privacy in manner consistent with confidentiality guidelines and professional standards of care and sensitivity.  Ensure that all contractual obligations with the Office of Addiction Services (OAS) are fulfilled and collaboration with Office of Supportive Housing (OSH) and Intensive Outpatient Programs (IOP) are fluid.  Link residents to services within CSS and to other community resources for additional support as needed.  Gain a thorough understanding of protocols for Department of Behavior Health and Intellectual Disability Services (DBH-IDS) Housing Initiative and OAS funded Recovery Houses. 

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Field intake calls as scheduled, schedule interviews within 3 days of referral, conduct interview, contact referral source and OAS and schedule admission.
• Obtain funding approval from OAS the day of admission.
• Provides comprehensive intake assessment, reassessment, service planning and discharge planning of each assigned resident. 
• Assist residents with moving into facility; manage residents’ orientation and curfew
• Manage residents’ medications, log in all incoming meds, complete monthly med sheets in Harmony, and provide med education.  Monitor amount of meds resident has, including refills. Assist resident in obtaining refills when necessary.
• Maintain all assigned resident files
• Ensure family services are provided i.e.: child immunization records, enrollment into school, enrolled in parent programming, etc. 
• Takes and/or request urine sample to be taken for residents upon admission and as needed at least twice a month, bag and send urine samples at least once a week, review urine screen results with residents.
• Periodically, conducts room and locker searches when deemed necessary
• Assist residents with obtaining basic needs, identification, and entitlement benefits
• Maintain open communication with Housekeeping/Maintenance, Resident Aides, and Kitchen staff as it pertains to resident needs and restrictions
• Meet with residents weekly (in some cases every 2 weeks with residents showing independence in following through on service plan)
• Complete daily census as scheduled
• Meet with Social Service Supervisor weekly; Case Management team as scheduled
• Maintain contact with outside agencies as they apply (ie: IOP, FIR, Adult Probation, DAWN’s court, DHS, etc.)
• Upon discharge complete discharge summary, discharge outcomes, call out to OAS, pack up meds and have resident take and notify staff
• Available to assist in recreational events, shopping with residents and planning holiday activities
• Attend yearly trainings in regards to CSS and OAS policies
• On-Call, every other weekend
• Other duties as assigned

REPRESENTATIVE KNOWLEDGE AND SKILLS REQUIRED:

• Knowledge of, and orientation of philosophy of the Agency as presented in Mission/Philosophy Statements

• Bachelor’s Degree in Social Work
• Strong organizational skills and ability to manage multiple task and respond to crisis with appropriate interventions
• Knowledge of the concepts of addiction, recovery, relapse prevention and mental illness
• Effective written and compassionate verbal communication skills
• Clear understanding of professional boundaries
• Knowledge of child developmental stages and behaviors
• Proficient in computer use and application